BUILDING YOUR MIXER
IS JUST THE BEGINNING.
When you choose GlassMASTER equipment, you gain an entire support system dedicated to helping you be productive and profitable. Consulting with you to determine which mixer and/or material handling equipment best matches your needs is the first step. We continue with engineering and manufacturing to your specifications, and installation and training. Long after the sale, we stand behind our products—and you—with parts and service resources that are the envy of the industry.
You’re expanding your glass plant or updating equipment. Let us take it from there. At GlassMASTER, we invest time upfront to understand your needs fully. This phase can involve a convenient phone conference or a comprehensive site visit. Finding the system that fits is the first step towards a solution built around your needs.
We’ll run a free test of material on the mixer we’re proposing to confirm it meets performance objectives. Ship sample drums of your material to our facility, we’ll perform the test and send you the results. We want you to be confident that our equipment can do the job before it’s on the job.
GlassMASTER takes pride in being system designers as well as manufacturers. Talented mechanical and electrical engineers work side-by-side with skilled technicians and assemblers. Every piece of equipment we produce reflects our years of experience and knowledge of the industry. With that kind of expertise in-house, we can build a system to your exact specifications.
The GlassMASTER product line is manufactured in our own 86,000 square-foot facility. It houses advanced product planning, engineering, design, and state-of-the-art fabrication. In addition, we maintain an inventory of 40,000 service and wear spare parts, and 97% of orders are shipped within 24 hours to keep your system up and running.
GlassMASTER installations are completed by MSI authorized service & installation crews, because nobody knows your equipment better than the people who manufacture it. Don’t leave the critical step of installation to inexperienced contractors. When you utilize our services, you gain the advantage of single-source responsibility for everything from installation and startup to emergency service. Proper installation and operator training can speed your startup time, reduce operating costs and protect your investment.
Our factory-trained technicians supervise this critical stage. We know your equipment best and how to make sure all systems are functioning optimally from the beginning. If troubleshooting is required, we have a direct connection to the factory. Start out right with our full support behind you.
New operators on the job? Need a refresher on using your GlassMASTER mixer at peak efficiency? We’ll schedule on-site training at your convenience. A factory expert will meet with your team up to date on all things mixer related and make sure you’re receiving maximum output. Maybe you just have a question that needs a quick answer. Our service department is standing by to be of help.
GlassMASTER can bring it all together for you. From engineering and manufacturing your new equipment to plant construction, installation, startup and training, we provide a complete solution. Leave nothing to chance—work with GlassMASTER from start to finish and feel confident in the outcome.